REMOTE Live Chat Agent (Full-Time/Part-Time) Job at River City Science, Milwaukee, WI

S2I4eGEyc2txbkRweGg2eWs5R1JLdGl0
  • River City Science
  • Milwaukee, WI

Job Description

We are seeking a motivated and customer-focused Live Chat Agent to join our remote team. As a Live Chat Agent, you will be the first point of contact for our customers, providing assistance, answering questions, and resolving issues through live chat. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for delivering outstanding customer service.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via live chat.
  • Provide accurate information and solutions to customers' questions and concerns.
  • Troubleshoot and resolve customer issues efficiently and effectively.
  • Maintain a high level of customer satisfaction by ensuring a positive chat experience.
  • Keep detailed records of customer interactions and transactions.
  • Collaborate with team members and other departments to resolve complex issues.
  • Stay up-to-date with product knowledge and company policies.
  • Assist with other customer service tasks as needed.

Qualifications:

  • High school diploma or equivalent; a college degree is a plus.
  • Proven experience in a customer service role, preferably in a live chat environment.
  • Excellent written communication skills with a focus on clarity and grammar.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and manage time effectively in a remote work environment.
  • Proficiency with computers and ability to learn new software quickly.
  • Strong typing skills with accuracy and speed.
  • Reliable internet connection and a quiet workspace.

Job Tags

Full time, Part time, Remote job,

Similar Jobs

Giltner Trucking

Local CDL Class A Driver Job Job at Giltner Trucking

 ...Local CDL Class A Driver JobWe are looking for a professional driver that wants to get home more often. We require 18 months over the road driving experience. Job description - Pre-loading trailers for the over the road drivers. Going into the ports and shuffling trailers... 

Medpace, Inc.

Clinical Research Associate - Cincinnati, OH (Entry-Level) Job at Medpace, Inc.

 ...team in Cincinnati, Ohio! The Clinical Research Associate position at Medpace offers the unique...  ...-house administrative support for all levels of CRAs; and ~ Opportunities to work...  ...including informing the site staff of any entry errors, ensuring good documentation... 

Your Health Organization

Community Health Worker Job at Your Health Organization

 ...Job Description Job Description We are looking for a Community Health Worker (CHW) to join our team. A CHW has a particularly good understanding...  ...to 4% of gross annual salary ~ Career advancement through education and nationally recognized apprenticeship opportunities ~... 

Mizuho Americas Services, LLC

Investment & Corporate Banking: Japan Americas Cross-Border M&A Team, Analyst Job at Mizuho Americas Services, LLC

 ...exceptional Analyst to assist in advising clients on the execution and origination of Japan-Americas cross-border transactions. Analysts are given unparalleled exposure to the transaction execution process and Analyst, Corporate, Investment, Border, Banking, Client Relations... 

CHRISTUS Health

Registered Nurse, Acute Oncology - PRN Job at CHRISTUS Health

 ...Job Description Description Summary: The competent Nurse, in the same or similar clinical setting, practices independently and...  ...C.Licenses, Registrations, or CertificationsBLS requiredRN License in state of employment or compact Work Type: Per Diem...