Job Description We are looking for a Product Specialist - Marketing Technology to join our growing team! This is a critical component of the Brightspeed's Innovation team, leading the day-to-day operations of specifics products and platforms for Mass Markets, Enterprise and Wholesale customers. As a Product Specialist, you will report directly to the Product Owner - Mass Markets, SMB, Enterprise and Wholesale. You will have a proven track record for documenting and grooming product requirements and managing different products in the US market, maintaining a high level of ownership and accountability across the whole product development process (end-to-end). You will be responsible for driving the execution of specific requirements and operational activities for specific products and/or platforms with key stakeholders and teams as assigned by the Product Owner. As a Product Specialist – Marketing Technology, your duties and responsibilities will include: Gather and analyze data for product and platform requirements, with a strong focus on the Marketing Technology (MarTech) platform and its associated and related systems Drive the development and implementation of new product and platform features Assist with project management tasks for selected projects Identify and recommend improvements to existing products and platforms Convert features into smaller user stories and actionable requirements for developers, IT and other stakeholders as needed Write clear and well-structured business requirements and documentation Identify and recommend automation opportunities for existing products and platforms Create reports, dashboards and visualizations to help others understand products and platforms performance as needed Drive the analyses to identify issues and bottlenecks in existing processes to recommend improvements Communicate and validate requirements with relevant stakeholders Collaborate with product managers and project managers on roadmap planning and prioritization Interact with business and technical stakeholders to identify needs, opportunities, and gaps. Drive the process to work with IT and other key stakeholders to groom product requirements and turn them into actionable Jira tickets and technical requirements for software developers and network architects. For larger projects, collaborate with multiple project managers to maintain an updated project plan and produce project reports for upper management. For smaller projects, act as the project manager for product development activities. For all projects, establish end-to-end product development plans involving all required resources -internal and external- for a successful development, implementation and launch of new products and features. Collaborate with vendors and different teams to evaluate, test, qualify and select technological solutions associated to product initiatives Qualifications: Qualifications
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