Microsoft Dynamics 365 CRM SME - W2 Job at eTek IT Services, Inc., Los Angeles, CA

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  • eTek IT Services, Inc.
  • Los Angeles, CA

Job Description

Job Description

Job Description

Job Description:

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Job Summary: & We are seeking a skilled and experienced Microsoft D365 CRM Configuration and Administration Lead to oversee the development, configuration, testing, and maintenance of our Microsoft Dynamics 365 CRM solutions. The ideal candidate will have a strong background in CRM systems, excellent problem-solving skills, and must be hands on.

Key Responsibilities:

  • Lead the development, configuration, and customization of Microsoft Dynamics 365 CRM solutions, including plug-ins, pipelines, workflows, entities, forms, and views.
  • Implement/manage modern web services using service-oriented architecture, RESTful APIs, and SOAP.
  • Create business units&
  • Oversee the execution of unit tests and code reviews to ensure high-quality deliverables.
  • Collaborate with business stakeholders to gather requirements and translate them into technical specifications.
  • Ensure the CRM system is aligned with business processes and objectives.
  • Provide technical guidance and mentorship to team members.
  • Monitor system performance and troubleshoot issues as they arise.
  • Understand the latest CRM technologies and best practices.

Qualifications:

  • Minimum of 5 years of experience in Microsoft Dynamics 365 CRM configuration and administration.
  • Strong understanding of CRM systems and their integration with other business applications.
  • Proficiency in developing and implementing web services (RESTful APIs, SOAP).
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Microsoft Dynamics 365 certifications are a plus.

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