Pay: $20-23/hr
Schedule: Monday through Friday 8am-5pm
Job Description:
We are seeking a dynamic Front Desk Associate to join our busy team, where you'll be one of five members serving up to 250 patients daily.
Key responsibilities include verifying patient eligibility, ensuring accurate information for new patients, collecting copays and balances, scanning documents, checking out patients, and scheduling appointments using Aprima and Phreesia software. You will also support patients in completing digital paperwork in the waiting room and ensure timely processing of PCP letters and authorizations. Occasionally, you may need to cover our Irvine or Fountain Valley clinics as needed after full training. Strong communication and multitasking skills are essential for this role.
Benefits:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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