Intake Screener Job at The Crossroads Center, Cincinnati, OH

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  • The Crossroads Center
  • Cincinnati, OH

Job Description

Job Description

Job Description

Are you passionate about making a positive impact on individuals' lives? Do you thrive in dynamic environments where every day brings new challenges and opportunities to help others? If so, we want YOU to join our team as an Intake Screener !

Perks:

  • Enjoy our inclusive health, dental, and vision insurance plans for you and your family.
  • Receive a competitive salary.
  • Embrace a healthy work-life balance with Paid Time Off.
  • Benefit from company-paid Basic Life Insurance and Long-Term Disability, along with a Voluntary Short-Term Disability option.
  • Save for your future with our 403(b)-retirement savings plan.
  • We foster your career development through ongoing training and development opportunities.
  • Access confidential counseling, legal advice, and more through our Employee Assistance Program (EAP).
  • Take advantage of our Student Loan Forgiveness Program.

Position Overview:

As an Intake Screener, you will play a crucial role in our organization by screening intake details through telephone or face-to-face interactions with callers and clients. Your responsibilities include acting as a helpful resource, gathering necessary information, inputting data into the electronic medical record, and providing updates throughout the screening process.

Scope of Responsibilities:

  • Secure client information with professionalism and empathy.
  • Enter client information and screening details accurately into our electronic medical records system.
  • Maintain communication with referral sources and coordinate client appointments.
  • Record necessary statistics as outlined by the Agency.
  • Demonstrate exceptional multitasking abilities and maintain a consistently professional demeanor.
  • Stay knowledgeable about community resources to provide alternatives when needed.

To excel in this role, you'll need:

  • Problem-solving skills and the ability to draw valid conclusions.
  • A passion for helping individuals with behavioral health and/or substance use disorders.
  • Proficiency in computer software for accurate data entry.
  • Familiarity with standard office equipment.
  • Outstanding customer service skills and respect for confidentiality.

Position Requirements:

  • High school diploma or equivalent; Associate's degree preferred.
  • Certification as a Chemical Dependency Counselor Assistant (CDCA), Registered Assistant (RA), or Prevention specialist.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Tags

Temporary work,

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