Entry Level Client Support Representative - Advancement Opportunities Job at OED Solutions, Virginia Beach, VA

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  • OED Solutions
  • Virginia Beach, VA

Job Description

We are seeking motivated individuals to join our team as Entry Level Client Support Representatives. If you’re passionate about providing exceptional customer service and eager to grow within a thriving company, we want to hear from you!

What We Offer:

  • Advancement Opportunities : Clear career paths with potential for rapid promotion.
  • Comprehensive Training : Paid training to ensure you have the skills needed for success.
  • Supportive Environment : A team-oriented atmosphere with ongoing support and mentorship.
  • Competitive Compensation : Great pay and bonus opportunities.

Key Responsibilities:

  • Customer Support : Assist clients with inquiries, concerns, and issues in a professional manner.
  • Product Knowledge : Provide detailed information about our products and services.
  • Problem Resolution : Troubleshoot and resolve client issues efficiently.
  • Documentation : Maintain accurate records of client interactions and feedback.
  • Follow-Up : Ensure client satisfaction through follow-up and proactive communication.

Qualifications:

  • No Experience Required : Ideal for recent graduates or individuals seeking a career change.
  • Strong Communication Skills : Excellent verbal and written communication abilities.
  • Customer-Centric Attitude : A passion for helping others and providing outstanding service.
  • Team Player : Ability to work effectively within a team and contribute to a positive work environment.
  • Adaptability : Comfortable with a fast-paced work environment and changing priorities.
  • Reliability : Dependable with a strong commitment to meeting deadlines and achieving goals.

Job Tags

Full time,

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