Job Description

Position: Dog Bather

Reports to: General Manager, Grooming Supervisor

Purpose

This position requires an enthusiastic, patient approach to dealing with the pets; ability to learn and adhere to the Bark + Boarding’s standards and procedures; humane treatment of the animals at all times is required; must learn and develop skills necessary to effectively and efficiently bathe and dry dogs as well as additional a la carte grooming services. The position is physically demanding and requires the ability to be exposed to water, soaps, and blowing air for extended periods of time; must be able to stand for the entire work day and have the ability to lift 50 pounds.

Key Accountabilities

• Adherence to Bark + Boarding’s quality standards and Grooming operating systems/procedures.
• Promoting a safe and healthy work environment and superior customer experience.
• Ensure client information is captured on Grooming Sheets.
• Adhere to grooming price guidelines prepared and advertised by Bark + Boarding
• Represent, support and protect the Bark + Boarding brand.

Responsibilities

Quality Standards

• Ability to bath and dry dogs safely and in accordance with B+B standards. Properly brush dogs with appropriate tools, which may include dematting.
• Ability to perform a la carte grooming services which may include nail clipping/grinding, ear cleaning, and teeth brushing.
• Ability to communicate clearly with clients to ensure the clients’ grooming instructions are interpreted and followed correctly.
• Maintaining good customer service with all clients. 
• Willingness to assist with handling dogs who may not tolerate the grooming process well, work with them and communicate effectively with owners. i.e.: Dogs requiring muzzle, dogs who may need sedatives prior to grooming etc. 
• Maintain a clean and sanitary grooming environment, including adherence to cleaning checklist.

Operations

• Ability to manage your own Grooming Schedule in conjunction with the Grooming Supervisor. 
• Maintaining access to your grooming schedule in Google Calendar.

Qualifications

• Preferably at least 2 years Bathing or Salon experience.
• Familiarity with dogs, dog breeds, dog behavior either through formal training or work experience.
• Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.
• Dependable, reliable, and highly motivated.

Physical Requirements

• Maintaining a professional demeanor and dress at all times in the workplace. Clean appearance and positive attitude helps convey respect for customers and co-workers. 
• Ability to stand, sit or walk for extended periods of time.
• Ability to bend, lift and reach.
• Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.
• Ability to withstand prolonged exposure to cat and dog hair.
• Rabies inoculations are required or must be waived.

Pay

• Hourly or Commission based upon experience and availability

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