Job Description
Insight Global's client in Sarasota, FL is looking to hire a Customer Support Manager as a new addition to help manage their growing business and teams. This person will be responsible for providing direct supervision and mentorship to a team of technical and customer support individuals. They will be expanding the team as the company continues to grow and will lead technology and process decisions to continually improve the customer journey. This is an on-site position in Sarasota, FL with a budgeted salary between $80-100k based on experience. Please apply if you're interested!
Required Skills & Experience
-3+ years of managerial experience over a customer support or technical support team
-Experience growing and expanding a team
-Strong understanding of customer support tools and technologies
Nice to Have Skills & Experience
-Experience with CCTV, Access Control or Video Analytic Systems
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