Customer Relations Coordinator Job at Graylink LLC, Latham, NY

S2I4OGEyb2dwM1R1ekI2L2tkR1RLTmVrTGc9PQ==
  • Graylink LLC
  • Latham, NY

Job Description

Job Description

Job Description

Benefits:

  • Competitive salary
  • Opportunity for advancement
  • Training & development
**Job Description:**
We are looking for a proactive and customer-oriented Customer Relations Coordinator to join our team. The Customer Relations Coordinator will play a crucial role in managing customer relationships, resolving issues, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, empathy, and a passion for customer service.

**Responsibilities:**
- Serve as the main point of contact for customer inquiries and concerns
- Build and maintain strong relationships with customers through regular communication
- Address customer complaints and issues promptly and effectively
- Coordinate with internal teams to resolve customer problems and ensure satisfaction
- Collect and analyze customer feedback to identify areas for improvement
- Implement strategies to enhance customer loyalty and retention

**Requirements:**
- Proven work experience in customer service or a similar role
- Excellent communication and interpersonal skills
- Ability to empathize with customers and address their needs effectively
- Strong problem-solving skills and attention to detail
- Knowledge of customer relationship management principles

**Qualifications:**

- Experience in customer relations or customer service management
- Familiarity with customer service best practices
- Ability to work well under pressure and in a fast-paced environment
- Strong organizational and time management skills

**Benefits:**
- Competitive salary
- Opportunities for professional growth and career advancement
- Supportive work environment with a focus on teamwork and collaboration

Job Tags

Work experience placement,

Similar Jobs

Managed Labor Solutions

Overnight Airport Rental Car Fleet Driver Job at Managed Labor Solutions

 ...Have a passion for driving late model cars? Need a flexible schedule plus access to daily pay? Managed Labor Solutions (MLS) , a leading...  ...committed and efficient people to work as a Rental Car Fleet Driver for our partners on airport location. Please note this position... 

Fresenius Medical Care

IPS RN Job at Fresenius Medical Care

 ...PURPOSE AND SCOPE: The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care... 

Nexus Marketing

SEO Account Manager Job at Nexus Marketing

 ...Job Description Nexus Marketing, founded in 2014, is a content marketing and search engine optimization (SEO) agency dedicated to helping mission-driven businesses market...  ...to Atlanta to join our team as SEO Account Managers. This is a perfect role for someone who... 

Ladgov Corporation

School Psychologist Job at Ladgov Corporation

Location: Alexandria, VA Position: Part-time Duties: Provide individual and group counseling services to students on issues such as academic success, social skills, anger management, and behavior control. Collaborate with teachers and specialists to develop...

Ladgov Corporation

Landscaper Job at Ladgov Corporation

Job Title: Landscaper Location: USCG Station Milford Haven, 63 Mill Point Road, Hudgins, VA 23067 Schedule : Every 2 Weeks Position Overview: We are seeking a skilled Landscaper to maintain and enhance the lawn and grounds at USCG Station Milford Haven. The ...